Refund Policy

Refund Policy

At VESSEL, your satisfaction is our top priority.
If you are not 100% satisfied with your purchase, you can return your order for a refund or exchange within 30 days of receipt .

Please note:

  • Returns or exchanges are only possible if the products are in their original condition and returned in their original packaging .

  • The refund will be issued exclusively for the value of the goods and will be processed via the originally chosen payment method.

  • Shipping and handling fees are non-refundable .

  • Custom-made or personalized items are non-returnable .

  • Gift vouchers are non-refundable .

Golf bag returns

  • A flat fee of € 20 (return label) applies to the return of golf bags and the golf transport bag .

  • The flat fee for returning the hardshell golf transport bag is €40 .

  • Alternatively, the buyer can use their own return label .